Tag Archives: Ann Patchett

Ann Patchett on running a bookshop in lockdown: ‘We’re a part of our community as never before’

Ann Patchett

Fri 10 Apr 2020 02.00 EDT

https://www.theguardian.com/books/2020/apr/10/ann-patchett-nashville-bookshop-coronavirus-lockdown-publishing

The novelist reveals how the store she co-owns in Nashville is making, and remaking, plans to get books to readers who want them more than ever.

We closed Parnassus Books, the bookstore I co-own in Nashville, on the same day all the stores around us closed. I can’t tell you when that was because I no longer have a relationship with my calendar.

All the days are now officially the same. My business partner Karen and I talked to the staff and told them if they didn’t feel comfortable coming in that was fine. We would continue to pay them for as long as we could. But if they were OK to work in an empty bookstore, we were going to try to keep shipping books.

In the first week we did kerbside delivery, which meant a customer could call the store and tell us what they wanted. We would take their credit card information over the phone and then run the books out to the parking lot and sling them into the open car window. Kerbside delivery seemed like a good idea but the problem was, so many people were calling that the staff wound up clustered around the cash registers, ringing up orders. No good. We reassessed and decided that all books would have to be mailed, even the books that were just going down the street.

We make our plans. We change our plans. We make other plans. This is the new world order.

Our bookstore is spacious and tidy, with rolling ladders to reach the highest shelves, a long leather sofa, and a cheerful children’s section with a colourful mural featuring a frog telling a story to a rapt pack of assorted animals. The backroom is the polar opposite, a barely contained bedlam jammed with desks, towering flats of broken down boxes, boxes full of new releases, boxes of books to be returned. There are Christmas decorations, abandoned spinner displays, dog beds, day-old doughnuts. We are squashed in there together, forced to listen to one another’s private phone conversations and sniff one another’s perfume.

It is not the landscape of social distancing.

But in the absence of customers coming to browse, the backroom folks have moved to the capacious store front, setting up folding tables far away from each other to make our private spaces. We crank up the music. We pull books off the shelves. The floor is a sea of cardboard boxes – orders completed, orders still waiting on one more book. We make no attempt to straighten anything up before leaving at night. We have neither the impetus nor the energy. There are bigger fish to fry. Orders are coming in as fast as we can fill them.

I think of how I used to talk in the pre-pandemic world, going on about the importance of reading and shopping local and supporting independent bookstores. These days I realise the extent to which it’s true – I understand now that we’re a part of our community as never before, and that our community is the world. When a friend of mine, stuck in his tiny New York apartment, told me he dreamed of being able to read the new Louise Erdrich book, I made that dream come true. I can solve nothing, I can save no one, but dammit, I can mail Patrick a copy of The Night Watchman.

At least for now. We’re part of a supply chain that relies on publishers to publish the books and distributors to ship the books and the postal service to pick up the boxes and take them away. We rely on our noble booksellers filling the boxes to stay healthy and stay away from each other. So far this fragile ecosystem is holding, though I understand that in the distance between my writing this piece and your reading it, it could fall apart. Today is what we’ve got, this quiet day in which finally there is time to read again. So call your local bookstore and see if they’re still shipping. It turns out the community of readers and books is the community we needed in the good old days, and it’s the community we need in hard times, and it’s the community we’ll want to be there when this whole thing is over.

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Ann Patchett’s Guide for Bookstore Lovers – The New York Times

The pilgrims have been coming to Nashville for as long as the Grand Ole Opry has been on the radio. They come for Fan Fair and Taylor Swift concerts or just to walk down Lower Broad in cowboy boots. Parents visit their children in college. Conventioneers deplane by the thousands. Nashville is a hip city now, with a food scene, an art scene and two poorly performing professional sports teams.

With all the reasons to travel to Nashville, one might be surprised to learn that some people come just to see a small independent bookstore. It’s true. The Book Faithful journey to Music City because they still like their novels printed on paper. They come because they’ve heard about the shop dogs, or because someone told them years ago that bookstores were moving onto the endangered species list and they wanted to see one that was thriving in its natural habitat: in a strip mall, behind Fox’s Donut Den, beside Sherwin-Williams Paint Store. Some come in hopes of seeing a favorite author read, or catching a glimpse of the author who co-owns the store.

That would be me.

Karen Hayes and I opened Parnassus Books in November 2011. This summer, when Pickles and Ice Cream Maternity went out of business, we took down the adjoining wall and doubled our space. Business is good, which, by bookstore standards, means we spring for employee health insurance and pay the rent.

Karen and I are vocal supporters of the Shop Local movement, while at the same time benefiting from the Destination Bookstore travelers. It seems as if every time I’m in the back room signing special orders or meeting with staffers to pick a book for our First Editions Club, Bill, the tall Englishman who works the front, comes to tell me a book club has just arrived from Omaha or Bangor or Sweden. I go out and pose for group pictures, recommend books, give an impromptu tour. I always ask the same question, “What made you think I’d be here?” because seriously, I’m gone a lot. They always give me the same answer: I’m not why they came. They came to see the store.

With its high wooden shelves and rolling ladders and dangling stars, Parnassus is — if I may say so myself — worth a visit, a reminder that a strip mall need not be judged by its parking lot. But there are many bookstores that could stand as the centerpiece of a vacation. Here are some categories to consider when searching for one.

Children’s Books

Before we opened Parnassus, I made a fact-finding tour of American bookstores. The best advice I got was this: If you want customers, you have to raise them yourself. That means a strong children’s section. If e-books have taken a bite out of the adult market, they’ve done very little damage to children’s books, maybe because even the most tech-savvy parents understand that reading “Goodnight Moon” off your phone doesn’t create the same occasion for bonding.

There are some knockout stores that sell nothing but children’s books, including the Curious George Store in Cambridge, Mass., Wild Rumpus in Minneapolis, Books of Wonder in New York, and Tree House Books in Ashland, Ore., as well as loads of general interest stores that do a particularly great job with their children’s section, like Women & Children First in Chicago and Greenlight Bookstore in Brooklyn.

For many of us, children’s books are the foundation of bookselling, the cornerstone, the rock on which this church is built.

Before going, be sure to check the bookstores’ events calendars for visiting authors. If I may make a sweeping generalization, children’s book authors — from those who write board books suitable for teething to those who write young adult fiction full of vampires and angst — are the nicest people on the planet. Not only will they talk to your child or young adult, they will relate to them, they will draw pictures for them, they will create an indelible link between reading and joy.

The Destination Stores

I’m not sure why you’d be going to Greenwood, Miss., except for a mad desire to see TurnRow Book Company. It’s one of the most beautiful bookstores I know, and the sheer unlikelihood of its presence makes a traveler feel she’s stumbled into an oasis in the Mississippi Delta. Thanks to the Viking Range plant, the town also has a few top-notch restaurants and a very pretty inn, but the bookstore is the reason to go.

And since you’re in Greenwood, you’ve got to go to Oxford, a town defined by its writers. You can visit Faulkner’s home as well as the bookstore, or make that bookstores. Richard Howorth, the former mayor of Oxford, has three locations on the downtown square: the original Square Books; Square Books, Jr., the children’s store; and Off Square, which sells discount books and provides space for author events. Despite the enormity of Ole Miss, these three stores are the backbone of Oxford.

When was the last time you strolled around downtown Los Angeles near Skid Row? Never? I’m from Los Angeles and it took the Last Bookstore to get me there. The store’s tagline, “What are you waiting for? We won’t be here forever,” has a suitably apocalyptic ring to it, but the place is so monumental that it’s hard to imagine it going anywhere: 22,000 square feet on three floors with new and used books, vinyl records and gallery space. The whole thing appears to have been made out of books, books that are folded and fanned and stacked into towering sculptures. The clientele is as eclectic and fascinating as the reading selection. It did my heart good to see so many tattooed kids with black nail polish and nose rings sprawled out in chairs reading books.

As long as you’re going to places you never thought you’d go, head to Plainville, Mass., to see An Unlikely Story Bookstore & Café, which I hope will soon replace Disney World as the place all parents feel duty-bound to take their children. Jeff Kinney took part of the proceeds from his juggernaut series “Diary of a Wimpy Kid” and built his hometown a four-story bookstore — the ultimate fulfillment of literary civic duty. The building contains a dazzling bookshop, event space and cafe, and the top floor will soon be a Wimpy Kid museum, complete with movie props and the model for the Wimpy Kid Macy’s Thanksgiving Day parade balloon. (How do you know that your character is reaching the heights of Snoopy? You get your own parade balloon.)

The Tiny Stores

I’m a sucker for a little bookstore. In the right hands, the limited space can set off an explosion of personality and innovation. It’s like going to a French bistro with five tables and five things on the menu: You discover they’re exactly the right five things. New York City, land of skyrocketing rents and ubiquitous nail salons, has some of the best tiny bookstores in the world, including the Corner Bookstore, 192 Books and my favorite, Three Lives & Company. Sometimes what’s lost in square footage is made up for by a brilliant staff, or maybe it’s just that the people who work in tiny stores really do know exactly where every book is located. And they’ve read them. Little bookstores give off that same warm, snug feeling one gets from reading a novel in a comfy chair. Go look at the light in Newtonville Books outside Boston, or drive down the cape to Provincetown Bookshop, that essential last stop before hitting the beach. The novelist Louise Erdrich owns the tiny Birchbark Books in Minneapolis, a store that uses a chunk of its limited space to display an elaborately carved confessional box. You’ll wish every bookstore had one.

The Venerables

In Washington you see the Vietnam Memorial, the new National Museum of African American History & Culture and Politics & Prose Bookstore. It’s where the Obamas shop, and it’s where the movers and shakers of our nation’s capital come to see what’s really going on. It also happens to be where I eat lunch, as they have the best bookstore cafe I know.

Doesn’t everyone who visits Harvard go across the street to the Harvard Book Store, a shop as esteemed as the university? When you’re finished there (it will take all day), walk down Plympton Street to Grolier Poetry Book Shop. In Cambridge a store that sells nothing but poetry seems indispensable.

But if you’re interested in Grolier’s aesthetic opposite, go to the fabulous Books & Books. It’s everything I love about Miami without any of the things I don’t love about Miami, a store where books are elevated to new heights of gorgeousness. Just walking in the door of either the Coral Gables or South Beach location makes me feel like an automatic hipster, a book hipster. I always leave with armloads of art books and travel books, things I never knew I needed but I do need desperately.

And then, of course, there’s Powell’s: an entire block, a dizzying, self-proclaimed City of Books. The fact that Portland, Ore., celebrates being defined by its independent bookstore is really all you need to know about Portland.
The Personals

I went on my first book tour in 1992 when I was 28, and I have been going on book tours ever since. I have made it a point to go to bookstores in every town I’ve ever driven through. I go both as a writer and a reader, for business and for pleasure, and I have been in love with too many to make a comprehensive list here. Still, I have to call out some of my favorites, like Boswell Book Company in Milwaukee, lit by the internal fire of one Daniel Goldin, a stupendously great bookseller. And since you’re in Milwaukee, you won’t be that far from McLean & Eakin Booksellers in Petoskey, Mich., a personal favorite that proves Northern Michigan has a lot more to offer than cherries and apples. Malaprop’s was the heart and soul of Asheville, N.C., when Asheville was a sleepy little hippie town, and it’s still its heart and soul now that the city is cool and overcrowded, a position Malaprop’s maintained by being unabashedly true to itself.

No bookstore ever made a strip mall look better than Book Passage in Corte Madera, Calif. Every author you could hope to see comes to read at Book Passage.

And then there’s Explore Booksellers in Aspen, Colo., a town that’s gotten so expensive that the bookstore would have to sell Chanel bags alongside Michael Chabon novels in order to make the rent, so a group of people got together and bought it so that the town could have a bookstore

All these bookstores will welcome you, as will those I failed to mention. They’re delicate little ecosystems based on a passion for books and a belief in community. They’re here for you, but they need your attention and support to thrive.

Of course we’d love to see you at Parnassus. The shop dogs are lazy. They pile up in the office and sleep beneath the desks, but if you ask, we’ll wake them up and send them out on the floor. When you’ve gotten your recommendations from our brilliant staff, and listened to story time in the children’s section, and seen a couple of authors (and country music stars) shopping themselves, we’ll give you advice on where to go to dinner and hear music. Or maybe you just want to sit in a quiet chair and read your new book. Go ahead, that’s what we’re here for.

Ann Patchett’s most recent novel is “Commonwealth.”

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Bookmobile

Ann Patchett’s Nashville Bookstore Hits the Road, With Dogs in Tow

by Alexandra Alter

Source: http://www.nytimes.com/2016/03/25/business/media/a-bookstore-hits-the-road-with-dogs-in-tow.html?_r=0

Nashville’s newest bookstore is an old van.

The bright blue bookmobile, which hit the road this week, is a roving offshoot of Parnassus Books, a popular independent bookstore. It will roam around town, stopping at food truck rallies, farmers’ markets and outside restaurants.

The arrival of a bookstore on wheels is a fitting evolution for Parnassus, which is co-owned by Karen Hayes and the novelist Ann Patchett. The store’s name comes from Christopher Morley’s 1917 novel “Parnassus on Wheels,” about a middle-aged woman who travels around selling books out of a horse-drawn van.

Parnassus takes to the streets of Nashville, TN.

Parnassus takes to the streets of Nashville, TN.

Since Parnassus opened in 2011, Ms. Hayes has wanted a traveling bookstore of her own. She looked at taco trucks and ice cream trucks and felt envious of their freedom to take business wherever people gathered, she said.

“A bookmobile made so much sense, because food trucks work so well in this town,” Ms. Hayes said by telephone. “It’s a great way to get our name out there, too. It’s a rolling advertisement.”

Ms. Hayes found the van on eBay last spring, and bought it for $10,000 from a library in Georgia. The van was already outfitted with angled shelves, which keep the books from flying off, but still needed $20,000 worth of work.

It is a logical and efficient way for a small bookstore to expand its footprint, especially as big chains have shuttered locations, leaving a vacuum for enterprising independent stores to fill. A handful of independent stores around the country have taken the trade on the road, in an effort to stir up business and bring books to neighborhoods and suburbs without a bookstore. Little Shop of Stories, an independent store in Decatur, Ga., used a grant from the author James Patterson to turn a used school bus into a mobile bookstore. Fifth Dimension Books, a bookmobile in Austin, Tex., stocks a rotating selection of science fiction and fantasy books from its collection of 100,000 volumes.

Bookmobiles are not about to become as prevalent as food trucks. But their arrival in Nashville and other cities offers another encouraging sign that independent stores are thriving again, after years of decline. Sales at bookstores rose 2.5 percent in 2015 over the previous year, to $11.17 billion, for the first annual increase since 2007, according to the United States Census Bureau.

Dozens of small bookstores across the country are opening multiple locations, expanding into mini chains. Books Inc., a San Francisco Bay Area independent store, now has 11 locations. Third Place Books in Seattle will soon open a new store, its third. Greenlight Bookstore, a prominent independent store in Fort Greene, Brooklyn, is opening a second Brooklyn store in Prospect-Lefferts Gardens.

In 2015, the American Booksellers Association counted 1,712 member stores in 2,227 locations, a big jump from 2009, when the group had 1,401 stores in 1,651 locations.

“The trend is unmistakable, and we see it not only continuing but growing,” said Oren Teicher, the ABA’s chief executive.

Parnassus is expanding too. It will double in size, adding 2,500 square feet of retail space, when it takes over a recently vacated storefront next door. Its owners considered looking for a second location, but decided the book van would be a better way to expand the store’s geographic range and customer base.

The van packs around 1,000 books, mostly new releases and best sellers — a small fraction of Parnassus’s stock of 20,000 books. Its owners have managed to make the cramped space bright and inviting: customers can walk the narrow aisles between the shelves, and can linger and sample books on one of the padded blue benches.

“One of my hopes is that we’ll be able go into some of the outlying suburbs and cities that don’t necessarily have a bookstore,” said Grace Wright, a Parnassus bookseller who will manage the bookmobile. “There’s nothing like a good bookstore.”

Another bonus: the physical bookstore has four resident dogs — Opie, Belle, Mary Todd Lincoln, and Bear — who love riding around town, Ms. Wright said.

“They seem to have fun in the bus,” she said.

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The Bookstore Strikes Back

The Bookstore Strikes Back – Ann Patchett – The Atlantic.

Parnassus Books

by Ann Patchett

Author opens an independent bookstore to fill a need.

Address: 3900 Hillsboro Pike, Nashville, TN 37215
Phone:(615) 953-2243

Two years ago, when Nashville lost its only in-town bookstores, the novelist Ann Patchett decided to step into the breach. Parnassus Books, which Patchett and two veteran booksellers envisioned, designed, financed, and manage, is now open for business and enjoying the ride.

In late February I am in my basement, which is really a very nice part of my house that is not done justice by the word basement. For the purposes of this story, let’s call it the Parnassus Fulfillment Center. I have hauled 533 boxed-up hardback copies of my latest novel, State of Wonder, from Parnassus, the bookstore I co-own in Nashville, into my car; driven them across town (three trips there and three trips back); and then lugged them down here to the Parnassus Fulfillment Center. Along with the hardbacks, I have brought in countless paperback copies of my backlist books as well. I sign all these books and stack them up on one enormous and extremely sturdy table. Then I call for backup: Patrik and Niki from the store, my friend Judy, my mother. Together we form an assembly line, taking orders off the bookstore’s Web site, addressing mailing labels, writing tiny thank-you notes to tuck inside the signed copies, then bubble-wrapping, taping, and packing them up to mail. We get a rhythm going, we have a system, and it’s pretty smooth, except for removing the orders from the Web site. What I don’t understand is why, no matter how many orders I delete from the list, the list does not get shorter. We are all work and no progress, and I’m sure something serious must be going wrong. After all, we’ve had this Web site for only a week, and who’s to say we know what we’re doing? “We know what we’re doing,” Niki says, and Patrik, who set up the Web site in the first place, confirms this. They explain to me that the reason the list isn’t getting any shorter is that orders are still coming in.

You may have heard the news that the independent bookstore is dead, that books are dead, that maybe even reading is dead—to which I say: Pull up a chair, friend. I have a story to tell.

The reason I was signing and wrapping books in my basement is that more orders were coming in than the store could handle, and the reason so many orders were coming in is that, a few days before, I had been a guest on The Colbert Report. After a healthy round of jousting about bookstores versus Amazon, Stephen Colbert held a copy of my novel in front of the cameras and exhorted America to buy it from Amazon—to which I, without a moment’s thought (because without a moment’s thought is how I fly these days), shouted, “No! No! Not Amazon. Order it off ParnassusBooks.net, and I’ll sign it for you.” And America took me up on my offer, confirming once and for all that the “Colbert bump” is real. That explains how I got stuck in the basement, but fails to answer the larger question of what a writer of literary fiction whose “new” book was already nine months old was doing on The Colbert Report in the first place. Hang on, because this is where things get weird: I was on the show not because I am a writer but because I am a famous independent bookseller.

Let’s go back to the beginning of the story.

Two years ago, the city of Nashville had two bookstores. One was Davis-Kidd, which had been our much-beloved locally owned and operated independent before selling out to the Ohio-based Joseph-Beth Booksellers chain 15 years earlier. Joseph-Beth moved Davis-Kidd into a mall, provided it with 30,000 square feet of retail space, and put wind chimes and coffee mugs and scented candles in front of the book displays. We continued to call it our “local independent,” even though we knew that wasn’t really true anymore. Nashville also had a Borders, which was about the same size as Davis-Kidd and sat on the edge of Vanderbilt’s campus. (In candor, I should say that Nashville has some truly wonderful used-book stores that range from iconic to overwhelming. But while they play an important role in the cultural fabric of the city, it is a separate role—or maybe that’s just the perspective of someone who writes books for a living.) We have a Barnes & Noble that is a 20-minute drive out of town without traffic, a Books-A-Million on the western edge of the city, near a Costco, and also a Target. Do those count? Not to me, no, they don’t, and they don’t count to any other book-buying Nashvillians with whom I am acquainted.

In December 2010, Davis-Kidd closed. It was profitable, declared the owners from Ohio, who were dismantling the chain, but not profitable enough. Then, in May 2011, our Borders store—also profitable—went the way of all Borders stores. Nashvillians woke up one morning and found that we no longer had a bookstore.

The rest of the story at: http://www.theatlantic.com/magazine/archive/2012/12/the-bookstore-strikes-back/309164/?single_page=true

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